As a business, it is natural to encounter problems as you grow and develop - especially in the world of construction. However, it’s how you identify and approach these problems as a team that counts. Carry on reading to find out how you can promote effective problem-solving at work and motivate your team.
Try the 5-5-5 method
If your team is trying to solve a problem, try the 5-5-5 method. Firstly, give yourselves five minutes to understand and explain the issue. Dedicate the next five-minute block to answering any questions your team may have so they can understand the situation in more depth. The last five minutes are for feedback, insights and any ideas that have arisen following the Q&A section.
Document the process
Having a written record of everything can help the team find effective solutions as it allows for reflection and refinement. Add these resources to a shared file so the whole team can learn from the past processes and continue to implement positive change.
Odd numbers are your best friend
Always divide your teams into odd numbers so that there is always a tiebreaker when it comes to making decisions. Always assign specific problems to small groups of three or five to ensure agility and accountability.
Create an environment where people feel comfortable asking questions
While it can be frustrating having your team come to you with constant queries, it is paramount to create an environment where asking questions is standard practice. The alternative is your team feeling uncertain and potentially making mistakes - which will ultimately end up taking more of your time to fix.
World cafe
Big team? Complex problem? Try the World Cafe technique to engage your colleagues and get them to participate in problem-solving as a collective. This is a great approach for those who want to shuffle up the office dynamic and get the team dialogue going.
Who? What? When? Where? Why? How?
These are the magical six questions journalists frame their stories around and can also be applied to the world of problem-solving. Get your team to ask these questions next time they’re trying to identify and analyse a problem. It also helps everyone to see the bigger picture and understand the depth of the challenge in front of them.
Pillar Partnership is here to provide an excellent recruitment service that has your business’ growth at the forefront of our decisions.
We primarily work on middle-management and senior appointments throughout the construction, property, infrastructure and energy sectors.
Give our consultants a call on 0203 856 4048 today to find out more or drop us an email via info@wearepillar.com.
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