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How to ask for support during hard times

When life gives you lemons, it can be difficult to take those lemons to work and force yourself to make lemonade. Whether you’re going through a family crisis, dealing with an on-going medical problem or are simply burnt out - seeking support at work is crucial for productivity and more importantly, your mental wellbeing.


It is important to note that vocalising your struggles is a personal decision, however, you’d be surprised just how supportive your workplace can be in times of hardship - so really consider expressing your needs and concerns. In this blog, we explore how to get support, including who to ask and what to say.


How do I tell my manager I’m struggling?


Deciding to tell your manager you’re struggling can be a daunting task, but we promise you’ll feel better once everything is out in the open and you’re receiving the right support. So, where should you start?


  1. Schedule a private meeting with your manager or bring the issue up in your next one-to-one. Make sure to pick a good time for this so that your manager has time to focus on what you have to say and isn’t tapping their feet waiting to rush off to another next meeting.

  2. Prepare what you want to say, including key points you wish to get across. It might help to write notes down beforehand which you can use as prompts during the conversation.

  3. Consider filling out a ‘Wellness Action Plan’ so you and your manager can work together to establish the kind of support you need in the workplace during times of hardship.


Other tips for asking for help:


Identify the right person


If you don’t feel like your line manager is the best person to go to for support, then there are other options such as your colleagues, HR representative or a mentor.


Communicate honestly


Instead of making what come across as vague excuses, try being open and honest about the challenges you are facing and how they are having an impact on your work. Family member just been diagnosed with a serious health condition? Suffering with seasonal affective disorder? In the middle of moving house? Whatever it is that’s making work harder to focus on, tell your line manager - share your feelings and most importantly, don’t be afraid to ask for help.


Be specific about your needs


Clearly articulate what kind of support you require. Do you need help with a heavy workload, emotional support, flexibility in your schedule, or resources to address a particular issue? The more specific you are, the easier it is for others to assist you. If you have been diagnosed with a mental health problem or a disability, then you are covered by the Equality Act and entitled to ask for reasonable adjustments.


Express gratitude


Show appreciation for any support or assistance you receive. Gratitude can strengthen relationships and make it more likely that people will continue to help you.


We hope you found this blog helpful - remember, your team is there to support you and reaching out for help is a sign of strength, not weakness.


If you’re in need of a new opportunity within the built environment sector, make sure to get in touch with the Pillar team via email at info@wearepillar.com.

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